CINE GRAND - THE FIRST TO SIMPLIFY THE BOOKING PROCESS FOR ITS BULGARIAN CUSTOMERS


Cine Grand is the first multiplex chain in Bulgaria that simplifies the booking process by having a hassle-free experience for the customer

cine grand app.png

The international brand launches new types of ticketing purchase methods and food pre-booking:

  • Directly on Cine Grand app

  • Self ticketing kiosks at the entrance of the cinemas

The customers can now buy movie tickets directly on the Cine Grand app, which can be found in Android and iOS stores. They can:

  • stay updated with movie information;

  • movie schedule;

  • upcoming movies;

  • show timings;

  • pre-book food & seats;

  • get many more additional exclusive loyalty benefits.

Also customers can acquire tickets in the premises of the 2 multiplexes, at the entrances, by an electronic, self-service ticketing solution. This new payment process succeeds in getting the buying of tickets and food finalized in just 1 minute. The automated system is simplifying the customer experience and focuses more on the smooth payment experience for the customer.

“Our main focus is to better serve our customers and find solutions to smooth the experience, as the main objective is for our customers to feel good, come and relax in our cinemas. This has always been our objective, to make them feel special and with the Cine Grand app and the self-ticketing kiosk we are reducing the time spent to buy tickets or food so they can enjoy the movie and the space we are offering in our cinemas ", Amitabh Vardhan mentioned, Managing Director and CEO Cine Grand.

The Cine Grand APP also enriches your experience with features like:

  • Navigation - Easy scrolling and booking of tickets and food. An improved navigation to help the customer seamlessly book movie tickets, food, find the best offers and have fun or relax.

  • App Personalization - Now users can discover movie recommendations, food suggestions, seat preferences, preferred cinema, and many more surprises tailored just for them.

  • Easy Pay - Now you can pay directly in-app and smooth your experience - it has never been easier to pay online.

Cine Grand adapts to the international trends and is dedicated to maintaining the best customer experience.

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