SERVIER: ELEVATING HEALTHCARE


Simon Duchateau, General Manager for Bulgaria, aspires to enhance and expand patient care in the country

Servier Simon Duchateau.jpg

What does it take to make healthcare better and patients – healthier? Servier knows the answer. The French-based pharmaceutical company present in 150 countries worldwide is managed by a non-profit foundation. This "foundation" operating model makes Servier different because it gives it a high degree of independence and allows it to put patients' interests at the centre of its activities, rather than shareholder or short-term financial interests. That is why the Group invests 20% of its revenues in research and development. Traditionally, Servier has focused on cardiology, diabetology and venous diseases, but recently its focus has shifted to include research in oncology and targeted treatments to address largely unmet medical needs. Servier is also dedicated to leaving a positive and sustainable impact on society.

The company has been present in Bulgaria since 1993. We talked to learn more about its present and future with Servier Bulgaria's new general manager, Simon Duchateau.

You became Servier Bulgaria's GM in September 2023. What are your main goals as the manager of the branch?

I am here to help the Group reach its 2030 ambitions of being an innovative, patient-driven company, resilient and growing with proud and passionate teams.

I intend to build on the successes of my predecessors in making Servier a major actor in the Bulgarian pharmaceutical market.

To do this, we must continue to increase access to our existing medications for Bulgarian patients but also make the new treatments rapidly accessible. This will be achieved through proper recognition of the value of these medications and collaborating with the healthcare community to ensure the right pathways are there for patients to receive the treatments they need.

And finally, I want to give back to the community through impactful social programs such as our support to Teach for Bulgaria (Заедно в час) and reducing our carbon footprint.

How does Servier Bulgaria stand out from the company's other CEE branches?

Servier Bulgaria was one of the first affiliates of the Group in the region, we celebrated last September our 30-year anniversary.

Our presence in Bulgaria is of strategic importance to the Group extending beyond the commercial activities. With the help of Bulgarian medical experts, we play a key role in the development of new drugs by participating in clinical trials that are essential to obtain market authorization for all of Europe.

Our team is recognized in CEE for its innovative ideas and professionalism. Comprising predominantly of doctors and pharmacists with exceptional scientific expertise, we contribute significantly to shaping Servier's commitment to advancing healthcare.

In 2023, Servier Bulgaria was declared Best Place To Work in Bulgaria. Tell us more about the working conditions in the company?

We are very proud of this achievement. Our organization received outstanding scores across several aspects such as culture, career and development opportunities, leadership, compensation and benefits and talent management. Becoming Best Place To Work, we have joined a prestigious group of companies worldwide that are committed to the highest standards of working conditions and a high focus on employee experience.

People are what makes the difference. We are convinced that outstanding results are achieved by happy and fulfilled people, who feel heard and supported.

We are bound by strong values – care, dare to innovate, growth by sharing, commitment to succeed. We work in a friendly and supportive atmosphere. We trust and respect each other. In Servier Bulgaria we promote employees' wellbeing, productivity, accountability, open communication, reward and growth. We offer opportunities to develop and grow internally, that is why we are able to attract and retain talents. A great testament to this is that the average employee in Servier Bulgaria has been with the company for 12 years. When you choose to work in Servier, you choose to improve patients' lives and drive progress in healthcare alongside people who love what they do.

But this is not the end. We will strive to further improve our people practices ensuring a working environment which enables employees to thrive and reach their ultimate potential.

One of your latest campaigns is an information one, dedicated to promoting healthy lifestyle choices for people suffering from chronic conditions. Why?

At Servier, we know that to obtain the best treatment outcomes you must go beyond medication. There is no such thing as a "magic" pill and many chronic conditions also require lifestyle changes. We take that step by investing in education. It's in everyone's interest that patients be informed and treated the best way possible. We work hand-in-hand with doctors, pharmacists and patient associations to help patients suffering from chronic diseases. We have recently launched an illustrated handbook for patients to better manage their chronic conditions and prevent complications in a simple and understandable language. The winner of MasterChef 2021 Maria Zhekova, the psychotherapist Zlatko Galabov, the yoga instructor Lana Petkova, the nutritionist Maria Nikolova, the illustrators Michaela and Borislava Karadjovi, and the pharmacist Desislava Velichkova were involved in writing it (a free online version is available at www.knigazazdrave.com).

And a personal question: what do you like most about living in Bulgaria?

Living in Bulgaria is a delight for many reasons. The rich cultural tapestry, influenced by Thracian, Roman, and Ottoman legacies, fascinates me. Bulgaria's natural beauty, from the Balkan Mountains to the Black Sea coast, is breathtaking. The warmth and hospitality of Bulgarians and the delicious traditional cuisine (I love bob chorba) make daily life enjoyable. Overall, Bulgaria provides a perfect blend of culture, nature, hospitality, and history that I enjoy discovering more of every day.

www.servier.bg

  • COMMENTING RULES

    Commenting on www.vagabond.bg

    Vagabond Media Ltd requires you to submit a valid email to comment on www.vagabond.bg to secure that you are not a bot or a spammer. Learn more on how the company manages your personal information on our Privacy Policy. By filling the comment form you declare that you will not use www.vagabond.bg for the purpose of violating the laws of the Republic of Bulgaria. When commenting on www.vagabond.bg please observe some simple rules. You must avoid sexually explicit language and racist, vulgar, religiously intolerant or obscene comments aiming to insult Vagabond Media Ltd, other companies, countries, nationalities, confessions or authors of postings and/or other comments. Do not post spam. Write in English. Unsolicited commercial messages, obscene postings and personal attacks will be removed without notice. The comments will be moderated and may take some time to appear on www.vagabond.bg.

Add new comment

The content of this field is kept private and will not be shown publicly.

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.

Discover More

GALLERY 360⁰ HOUSE BY LAGO DESIGN STUDIO
Tailor made is a work process that to a significant degree is valid for designing living spaces as well.

IVANKA KABRANOVA: MASTER IN CYBERSECURITY
The success stories of women in the IT industry deserve more attention, as they are the example of how a challenging, exciting and demanding new field can grow and benefit from their presence.

STUDIO ATM: THE BRAVERY TO BRING CHANGE
For over 30 years now, Studio ATM has bravely undertaken an important, difficult and often neglected task: to create private and public buildings that actively improve their surroundings and the lives of the people who inhabi

VIP GARDENS: LIFE IN GREEN
Green plots and gardens are the crucial detail in public spaces and homes that brings a gulp of freshness in our lives and makes them more pleasant and tranquil.

MAKE THE RIGHT MOVE WITH MOVE ARCHITECTS
Passion for design, striving for perfection, and the talent to turn each space into a masterpiece that caters to all the needs of its inhabitants and users: this is in short MoVe Architects studio.

LIREX AI: MORE EFFECTIVE, SECURE AND COMPETITIVE
Monitoring production lines, identifying anomalies, changes in certain objects or the presence of several parameters in the environment: all businesses have some key processes that can be significantly improved with the help

SAN MARCO: THE MODERN NAME OF ITALIAN DESIGN
The materials set the trends in design, defining the contemporary norms in quality, colours and textures.

KOURASANIT: SIMPLICITY AT THE HEART OF SOFIA
You only need to choose the company's special filler coatings that can be applied on furniture and to enjoy the effect.

ST/AC ARCHITECTS: NEW WAY OF MODERN HOUSING LIVING
Led by a passion for transforming spaces into living art, our studio is a hub of creativity, where every design is a testament to our commitment to excellence.

BUILDING A GREENER FUTURE: COMMITMENT TO SUSTAINABLE DESIGN AND LEED CERTIFICATION
Specializing in innovative and sustainable design solutions, the studio's portfolio showcases a harmonious blend of creativity, functionality, and environmental consciousness.

GPA STUDIO: THE ART OF BALANCE
A symbiosis of appearance, functionality and technologies: the solutions that the team of GPA Studio offers to its individual and corporate clients consciously seek the balance between these elements. And they achieve it.

DEMOCRATIC EDUCATION PRIVATE HIGH-SCHOOL: CHILDREN AT THE CENTRE OF EDUCATION
Traditional education models put children into a passive role, expecting from them to obey rules they often do not understand and rebel against. Democratic Education is a private school that challenges this idea.