Mr Karparov, how does Dvoretsa SPA Hotel stand out among other hotels in Velingrad and the region?
I am proud with the fact that I manage a hotel with a very long history. Dvoretsa has worked as a hotel – initially a balneological one – since 1952. Today it offers the comfort and all services fit for a modern 5-star hotel. The year round our guests can use the warm mineral pools, Jacuzzis, baths. They are meters away from a wonderful fir park, so guests can forget about the heavy traffic and the troubles of the big city.
What are the main types of guests welcomed by Dvoretsa SPA Hotel?
Most often these are families with children and couples. There is a significant interest from the business community for a combination of SPA relaxation and corporate events. We have three conference rooms and technical equipment for corporate events. We also take care of our guests' entertainment. We invite DJs and performers, we cooperate for organisation of additional activities and games both inside and outside the hotel.
We often welcome managers who come to escape from the pressure in the office and to deal with burnout. They seek tranquility, massages, SPA therapies, they swim and explore the town's eco paths – everything that helps them to recharge their energy.
You mentioned families with children among your main guests...
Yes, parents prefer Dvoretsa SPA Hotel because the environment is safe – there are no cars around, the air is clean. The children have a wide choice of entertainment and forget about smartphones. At Dvoretsa there is a children's corner with an animator. Her approach is incredible – she not only takes care of the children, but also organises diverse games for them. For children aged 2-5 years, there is a children's pool with water slide, and for older children there is a large water slide. A trampoline, an inflatable castle for jumping, swings and big garden statues for photos are among the other attractions for the little ones.
Mr Karparov, all self-respecting 5-star hotels constantly renovate themselves. What is the latest novelty at Dvoretsa SPA Hotel?
Our cigar bar is our latest big joy. We turned the lobby bar into a cosy place where our guests over 18 years of age can enjoy the aroma of an aromatic cigar and a quality drink in winter. Imagine... the fireplace is burning, outside it is snowing, and you smoke a cigar while sipping from a glass of aged whisky...
Now, when the weather got warmer, guests prefer the bar in the cave that we created meters from the swimming pool. A marvellous place when you can escape the heat with your favourite cocktail.
Velingrad, Ladzhene, 8 Tosho Staykov St
phone: +359 889 999 050