What are the integrated facility management services that you offer?
They are for industrial, network and administrative clients. Our project managers do instead of them the full administrative and organisational work. Thus the client company doesn't loose precious time and resources, spends less for its own staff, and in the end of the month receives one invoice for all the services, which eases accounting. Integrated facility management is not for the companies: it is for people.
Can you give us an example on how the service works?
Our network clients (banks, energetics, telecommunications, stores) communicate with their personal project manager via phone and our online help desk system. The manager processes the cases and supervises their implementation. The work of our technical team is followed up in real time via our Drive! software. Mobile supervisors control the quality of the work.
Our industrial clients (car manufacture, food industry, aviation, etc) have not only a personal project manager, but also local supervisors present. They follow the processes and co-ordinate the activities instead of the client. Thus the production process runs smoothly saving efforts to the client.