TOUCHPOINT: FLAWLESS IT SERVICES MANAGEMENT

TOUCHPOINT: FLAWLESS IT SERVICES MANAGEMENT

Sun, 08/28/2022 - 17:56

Viktor Tinev, founder, knows how to provide real, measurable results to clients

touchpoint victor tinev
Viktor Tinev, founder of TouchPoint

Viktor Tinev established TouchPoint in 2013, after he had accumulated significant experience in IT industry as a CIO. His knowledge in the field of IT security and network services and data centres building, and his organisational experience as a manager helped him to fulfil his initial strategy – to hire excellent talents and by using leading technologies to offer complete and well managed IT solutions to his clients. Precision, attention to detail, always putting the client's needs first – this is why TouchPoint‘s approach is outstanding in the field of IT services.

You say that the company was created with the idea to offer a different type of service. Did you achieve this goal?

Our IT services stand out with our approach – we really always approach each project and business individually, with attention to each detail in addition to offering stable IT services. We listen to what our clients say, what problems they want to solve and we offer the best tailored solution for their needs.

The road on which we walk hand in hand with our clients and partners, and our shared growth and success are our goal. For us, we have reached this goal each time when we have not stood in one place, but have learned something new and have evolved.

Why does a company need TouchPoint's IT services?

A company cannot function without technologies but they often cause troubles. Suppliers of well managed IT services help the companies to protect their business from security breaches and act quickly when one happens.

The well managed IT service is not only reliable, but also helps the business's development and growth.

We, at TouchPoint, strive with our technologies, professionals and solutions to achieve real, measurable results for our clients.

Why should we choose TouchPoint to make our corporate website?

We dedicate the needed attention, quality and individual approach to each project about creating a corporate website or an online store. We start all web projects with a clear action plan. We analyse the client's requirements and the strategic solutions for web design that communicate with the user and express the brand's unique identity. We partner with our clients because good design does not come in a single moment of inspiration. This is a shared process of rediscovery that asks for patience, experience and communication. We do not compromise with the appearance, for us each pixel matters. But as the good website is not just beautiful, but first and foremost functional, we offer solutions that really work.

Additional services such as support, SEO, digital marketing, graphic design and copywriting help clients to choose one supplier for all online services that their business needs.

TouchPoint: Безупречно управление на ИТ услугите

Виктор Тинев, основател, знае как да даде реални, измерими резултати за клиентите

Виктор Тинев основава TouchPoint през 2013 г., след като вече е натрупал солиден опит в ИT индустрията като CIO. Познанията му в сферите на ИТ сигурността и мрежовите услуги, изграждането на центрове за данни, и организационният му опит като мениджър допринасят да осъществи първоначалната си стратегия – да наеме отлични таланти и чрез водещи технологии да предложи цялостни и добре управлявани ИТ решения за своите клиенти. Прецизност, отношение към детайла, поставяне на нуждите на клиента на първо място – това отличава подхода на TouchPoint при управление на ИТ услугите.

Казвате, че компанията е създадена с идеята да предложи един различен тип услуга. Постигнахте ли тази Ваша цел?

Нашите ИТ услуги се отличават по подхода – ние наистина подхождаме индивидуално към всеки проект и бизнес, с чувство към всеки детайл в допълнение към предоставянето на стабилни ИТ услуги. Ние слушаме какво казват клиентите, какви проблеми искат да разрешат и предлагаме индивидуално и най-подходящо решение за техните нужди.

Пътят, по който вървим ръка за ръка с нашите клиенти и партньори, и съвместното ни развитие и успех са наша цел. За нас тя е постигната във всеки момент, в който не си спрял – да се учиш, да растеш.

Защо една компания има нужда от ИТ услугите на TouchPoint?

Една компания не може да функционира без технологиите, но те често създават грижи и проблеми. Доставчиците на добре управлявани ИТ услуги помагат на компаниите да защитят бизнеса си от пробив в сигурността и предприемат бързи действия, ако такова се случи.

А добре управляваната ИТ услуга е не само надеждна, но и допринася за развитие и растеж на бизнеса. 

В TouchPoint се стремим нашите технологии, професионалисти и решения да водят до реални, измерими резултати за нашите клиенти.

Защо да изберем TouchPoint за изработката на корпоративния ни сайт?

На всеки проект за изработване на фирмен сайт или онлайн магазин отделяме нужното внимание, качество и лично отношение. Стартираме всеки уеб проект с ясен план за действие. Анализираме изискванията на клиента и стратегически решения за уеб дизайн, които комуникират с потребителя и изразяват уникалната идентичност на марката. Ние си сътрудничим с клиентите, защото добрият дизайн не идва в момент на вдъхновение. Това е съвместен процес на преоткриване, който изисква търпение, опит и комуникация. Не правим компромиси с визията, за нас всеки пиксел е важен.

Но тъй като добрият уеб сайт е не само красив, но най-вече функционален, предлагаме решения, които наистина да работят.

Допълващите услуги като поддръжка, SEO, дигитален маркетинг, графичен дизайн и копирайтинг улесняват клиентите да изберат един доставчик за всички онлайн услуги, от които има нужда бизнеса им.

www.touchpoint.bg

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